Privacy Policy
Last Updated: February 2025
1. Introduction
Ennova Business Solutions (“Ennova”, “we”, “us”, or “our”) recognizes the importance of protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, retain, and disclose personal information that relates to identifiable individuals (“Personal Information”) in connection with our business activities, including the provision of services to our clients, candidates, and other visitors (“you” or “your”). This Policy applies only to Personal Information and does not extend to non-personal or business-related information.
2. Why We Collect Personal Information
We collect Personal Information to:
Provide and improve our services;
Establish and manage relationships with our clients, candidates, and visitors;
Communicate with you regarding our services, updates, and relevant information;
Comply with legal, regulatory, and contractual obligations; and
Enhance the overall security and functionality of our Website and business operations.
3. What Personal Information We Collect
Depending on your interaction with us, we may collect and process the following types of Personal Information:
Contact Information: Name, address, email, telephone number, and other similar contact data.
Candidate Information: Resumes, employment history, skills, and other details provided when applying for a position.
Client and Business-Related Information: Information about your employees, vendors, or other contacts provided in the course of doing business with us.
Visitor Information: Data collected when you visit our offices or interact with our Website, including IP addresses, browser types, and usage data.
Consent-Based Information: Any other information you voluntarily provide to us through online forms, surveys, or direct communication.
4. How We Collect Your Personal Information
We collect Personal Information by fair and lawful means and only with your consent or as permitted or required by law. Examples include:
Direct Interactions: When you fill out forms on our Website (e.g., “Contact Us” or “Apply Now”) or otherwise communicate with us.
Automated Technologies: Through cookies, log files, and similar technologies when you access our Website.
Third Parties: From public sources or third parties where applicable and permissible under the law.
5. How We Use Your Personal Information
We may use your Personal Information for the following purposes:
Service Provision and Communication: To provide you with information about our services, respond to inquiries, and manage our relationship with you.
Candidate Evaluation: To assess your qualifications and eligibility for roles if you are a prospective candidate.
Business Management: For administrative purposes, internal record keeping, and improving our business operations.
Security and Emergency Purposes: For maintaining a safe and secure environment for visitors and staff at our offices.
Legal and Regulatory Compliance: To meet our obligations under applicable laws and regulations.
6. Disclosure of Your Personal Information
Subject to applicable law, we will only disclose your Personal Information:
To Service Providers: To third-party vendors or service providers who perform services on our behalf, provided that they are contractually bound to protect your information.
For Business Transactions: In the event of a merger, acquisition, or reorganization, we may transfer your Personal Information, provided that the receiving party agrees to maintain the confidentiality of your information.
For Legal Compliance: When required or permitted by law, including to comply with court orders, subpoenas, or regulatory requirements.
With Your Consent: If you have expressly authorized us to do so.
7. Consent
By providing us with your Personal Information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We may obtain your consent expressly, for specific purposes, or by implication when you provide information in the context of our services. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, though please note that withdrawing consent may affect our ability to serve you.
8. Updating Your Information
We believe you should have the ability to access and update your Personal Information. Should you wish to correct or update any information, please contact us using the details provided in Section 13. We will take reasonable steps to accommodate your request where practicable.
9. Security of Your Personal Information
We have implemented administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. These safeguards include security software, password protection, firewalls, and other industry-standard measures. However, no method of transmission or storage is completely secure, and you acknowledge that absolute security cannot be guaranteed.
10. Storage and Transfer of Your Personal Information
Your Personal Information is stored on secure servers and may be maintained in cloud-based systems located in Canada. In some cases, your Personal Information may be transferred to service providers or affiliates located in other jurisdictions. When such transfers occur, we take appropriate measures to ensure that your Personal Information is adequately protected in accordance with this Privacy Policy and applicable laws.
11. Access to Your Personal Information
You have the right to request access to the Personal Information we hold about you. Such requests should be made in writing and sent to our Privacy Officer at the contact details provided below. We may request additional information to verify your identity before processing your request. Generally, access will be provided free of charge; however, if the request involves excessive or repetitive inquiries, we may charge a reasonable fee after informing you of the fee in advance. We will respond to access requests within 30 days, or provide written notice if additional time is needed, along with an explanation of the delay.
12. Changes to This Privacy Policy
We regularly review and update our Privacy Policy to reflect changes in our practices and applicable laws. Any amendments will be posted on this page with an updated “Last Updated” date. Your continued use of our Website after changes are posted constitutes your acceptance of the revised Privacy Policy, except where a change in law requires otherwise.
13. Questions or Concerns
If you have any questions or concerns about our Privacy Policy or our treatment of your Personal Information, or if you wish to exercise any of your rights as described above, please contact our Privacy Officer at:
Ennova Business Solutions
Attn: Privacy Officer
6061 Cavendish blvd,
Cote St Luc, Quebec, H4W 3B3, Canada
Alternatively, you may contact us by email at: info@ennovapro.com